Ayako Smith, Office Assistant, Biller (she/her)

Ayako’s journey into the wellness field began years ago when she attended massage school, where she discovered a deep passion for supporting others in their health and well-being. She gained valuable experience working in a holistic clinic, assisting with office operations and providing essential support to ensure the clinic ran smoothly.

As a new mother staying at home with her daughter, Ayako began managing insurance billing for friends in the wellness industry, helping them save time and focus on building therapeutic relationships with their clients. This role sparked her drive to refine her skills in organization, communication, and problem-solving while mastering the complexities of insurance processes.

Currently, Ayako is pursuing studies in social work, with a additional interest in nutrition and doula care. She is exploring ways to integrate these disciplines into a holistic approach to wellness, furthering her commitment to comprehensive, client-centered care.

Beyond her professional pursuits, Ayako is a devoted mom to a lively toddler. She loves connecting with others through meaningful conversations and shared meals—ramen and pasta are her favorites. She has also become an avid listener of audiobooks, a hobby she recently discovered and thoroughly enjoys!